FAQs

We are a locally owned and operated roofing company. We have been serving customers in the Durham Region and area since 2005. We are a HomeStars Best of 2017, 2018 and 2019 award recipient. We are also a multiple Reader’s Choice Award winner as well as a Best of Durham 2018 award recipient. We have a live operator in our office ready to take your call during business hours and assist in booking an estimate appointment, filing a warranty claim, or confirming scheduling details. We have manufacturer’s certification to install the product in accordance with their specs. We carry Five Million Dollars in Liability Insurance and have an up to date status with WSIB.

We offer a fully transferable 10 year workmanship warranty on all roof replacement projects. As an accredited Shingle Master for CertainTeed, we can also offer extended material warranties on both the shingles and the associated components required to complete the project. For more information on warranties or other services we offer, please contact our office.

Generally speaking, we can arrange to have a Roofing Specialist meet with you at your home within 48 hours of your request for an estimate. While we always recommend meeting you in person to discuss any questions or concerns you may have, we understand you may have a very busy schedule. If you are not able to meet in a timely manner but still need an estimate, we can arrange to drop something off or email you an estimate. Our estimate process entails using aerial imagery to determine your roof measurements and take offs. We also make note of any areas that need special attention or that you have noticed as problematic. We then use this info to draw up an estimate on the work required.

There are a number of variables (mainly weather and the time of year) that have an immediate impact on our scheduling. Generally speaking, we like to keep jobs scheduled within 2-3 weeks. If you require a shorter turn-around time or a specific date for the project, there is a very good chance we can cater to that. Just let us know and we will see what we can do. Either way, we will keep you informed every step of the way.

Our office personnel monitors weather forecasts throughout the day. If there is a chance of bad weather, they notify our project teams so they can take the appropriate steps to protect. All of our project teams bring with them everything they need to protect your home against bad weather.

Each job has an onsite foreman you can speak to directly. You can also reach out to our office staff during business hours. If there’s a question regarding details in the scope of work, you can always reach out to our Roofing Specialist who provided you with the estimate.

There are a number of variables to consider when estimating how long a roof job will take (size of the roof, steepeness, difficult access etc.) With this said, most homes (2500 sq ft or less) are usually done in one day.

We do not ask for a deposit before the job starts. We simply ask that you pay in full upon completion of the work. We accept personal cheque, bank draft, Visa or Mastercard. If you will be home during the project, we ask that you present our crew foreman with payment. If you will not be home during the project, please make arrangements with our office staff to complete payment once the work is finished.

We also have a number of finance options available OAC. For more information on our finance options, please contact our office

We do not ask for a deposit on most jobs. We only ask that you pay in full upon completion of the work.

We carry 5 Million Dollars in liability insurance.

The short answer is yes. However, some roofs (due to shingle age or condition) would be too difficult to attempt to repair. If you are not sure whether you require a repair or a replacement, book an appointment with one of our Roofing Specialists. We are happy to offer our honest opinion of your roof’s condition and what your next course of action should be.

Unlike other trades, roofing does not require provincial wide accreditation to serve the public. For the consumer, your best bet is to ensure your roofing contractor has shingle manufacturer’s certification and Ministry of Labour Working At Heights Training. For your safety and peace of mind, Logik Roofing has both accreditations.

Logik Roofing is one of the best known residential roofing companies in The Durham Region and area. We primarily offer asphalt shingles for steep roofs. We are also experienced in Slate and Cedar roofing for steep roof applications. In addition to steep roof repairs and replacements, we also offer flat roof replacements.

Logik Roofing has been serving Oshawa, Whitby, Ajax, Pickering and area since 2005. In our nearly 15 years of business, we have serviced over 8000 customers.